COVID-19 Effects on Our Supply Chain

Every year before harvest season, we sign a contract with our Cistus incanus supplier that stipulates how much tea we will buy for the upcoming harvest. This system traditionally works well for both parties. We don’t have to warehouse a large quantity here, and our supplier handles processing and packing over time, keeping employment steady.

The only scenario that interferes with this arrangement is when a global crisis like COVID-19 interrupts commercial modes of transport for an extended period of time.

Linden Botanicals owns more than enough top-quality Cistus incanus to fill all of our anticipated orders, even with the increased demand resulting from current global health concerns. However, we cannot reliably say when we will be able to receive that product from our supplier.

Cistus Order Status

Linden Botanicals strives to fill every order within two business days. It pains our entire team to not be able to fill some some Cistus incanus orders quickly.

If you place an order for Cistus incanus, please know that we will ship it as soon as possible. When our next shipment arrives from our supplier and clears customs, we will update the status on our product page immediately. All orders placed will be rapidly filled in the order received.

Thank you for understanding. I am deeply sorry for any inconvenience.

Michael Van der Linden
President, Linden Botanicals

Please note: These shipment delays apply to Cistus incanus only. All other herbal teas and herbal extracts are available for on-time shipping.