We ship our products to most countries. We ship all international packages from the State of Colorado, USA, within two business days (Monday-Friday) by the U.S. Postal Service. International shipping charges are based on the weight of your order and will be calculated at the time of checkout. Note that we cannot guarantee an exact delivery date. Shipments may require more time to be delivered as a result of ongoing COVID-19 impacts. International delivery times are outside our control. We appreciate both your business and your patience.
We accept the following methods of payment: Visa, MasterCard, American Express, and Discover, PayPal. Items are charged to your credit card when they are shipped. All prices are in U.S. dollars. Your credit card company will calculate the current exchange rate automatically.
Customs, Tariffs, and Taxes
Duties and taxes are determined by the customs agency within the destination country. Payment of any duties and taxes is the responsibility of the recipient. These fees are collected at time of delivery. Linden Botanicals is not responsible for customs and duties. You can get more information by contacting your local customs office.
Some items are not available in certain countries due to customs restrictions. More information can be obtained by contacting your local customs office.
Lost and Returned Packages
Items lost in shipment will not be replaced or refunded. Packages sent back to Linden Botanicals will be refunded for the product costs only. Shipping costs will not be refunded.
If you have any questions, please contact us.