- Any refused or non-deliverable packages will be canceled upon receipt and will be subject to a return shipping fee by the carrier. This fee will be deducted from the refund amount for the products. Original shipping is non-refundable.
- We do not make product exchanges or issue store credits.
- We do not accept returns on products that have been mixed, blended, or otherwise formulated with other ingredients. The blending of two or more herbs contaminates the raw products. Please inspect raw materials carefully before combining them.
- We suggest that you always store your herbs in a safe, cool, dry environment.